call center/bpo - freshers

Experience: 0 - 1 Years

Location: Chennai

Compensation: Best in the industry

Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: BPO/ITES

Role: Associate/Sr. Associate -(NonTechnical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Posted Date: 09 Feb

Desired Candidate Profile

 Good/Fair communication in English along with Marati for Inbound and outbound process.

 Ensure customer satisfaction during every transaction.

 Day shift.

 Freshers welcome.

 

Job Description

 Handling Inbound and Outbound Calls (Tele-Sales) for Banking & Financial Services and Insurance Processes.

 Handle high volume of calls with speed and accuracy and address appropriately to customers queries of varied complexity. Aggressively work toward achieving deadlines and agreed targets.

 Responsible for making sales for the reputed brand in India.

 Mark appropriate 'follow-ups' for every existing customer transaction ECRM.

 Responsible for making decisions on training requirement for team members and adjusting targets to suit the needs of the business.

 

Keywords: Marati,Inbound,Outbound,Day shift,BPO,Call Center

Company Profile

Sparsh Bpo Services Ltd is a subsidiary of Intelenet.

Kindly walk in at:SPARSH BPO SERVICES LIMITED,3rd -FLOOR,PRINCE INFO PARK,81-B,2nd MAIN ROAD,AMBATTUR IND ESTATE,CHENNAI-600058

Contact Details

Company Name:

Sparsh BPO Services Ltd (An Intelenet Company)

Website:

http://www.sparshindia.com

Executive Name:

Ramesh.M

Address:

Not Mentioned

Telephone:

044-66277777

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