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bpo/call center - chennai

Designation URGENT OPENING FOR Call Coordinator /SDE
Job Description

The selected candidate will be required to attend and respond to customers' calls relating to their problems and queries. He/ She will need to co-ordinate with the Project Team and Engineers to get the problem resolved to the satisfaction of the customer.

 

Desired Profile

He / She will be an important member of our Service Delivery Team responsible for IT Service delivery at our large customer sites. The Key Results areas will be Customer satisfaction, call closure norms like Response time / Resolution time etc.

Experience 1 - 3 Years
Industry Type IT-Hardware & Networking
Role Associate/Sr. Associate -(NonTechnical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Compensation: Rupees 80,000 - 1,00,000
Location Chennai
Keywords Excellent communication skills, Pleasing personality
Contact Nibedita Sahu
Progressive Infotech Pvt Ltd
#419, 14th Cross, First Floor Off K.R.Road,
Shastrinagar
BANGALORE,Karnataka,India 560028
Telephone 91-80-40623920
Email hrd.bangalore@progressive.in
Website http://www.progressive.in
Job Posted 02 Feb



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