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Customer Service Associate

Experience:0 - 2 Years
Location:Chennai
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Posted Date:11 Dec
 
 

Job Description

Position Description: To work with an established team, monitor the distribution of research reports to the client’s vendor websites using the client’s web-based applications. Execute manual and automatic jobs. Candidate must be able to learn the production procedures and integrate themselves into the team.

 

Essential Qualifications: Graduate in any discipline. Preferably Minimum of 6 months to 1 year experience in direct client servicing (or) Minimum 6 months or 1 year work experience in a Technical call center

 

Technical Qualifications: Good understanding of the Internet. Working knowledge of the MS Office Suite. Preferably knowledge of software testing.

 

Additional skills:

· Excellent oral and written communication skills

· Customer service orientation

· Inter-cultural awareness

· Initiative

· Flexibility / Adaptability

· Ability to function in a dynamic and changing environment

 

Work Schedule: Ability to work flexible schedule during day, night and weekend shifts.

 

If interested, please send your updated resume to savithac@officetiger.com 

 

Contact person: Savitha

 

Contact number: 044 42615236

Desired Candidate Profile

Customer service orientation, Good communication skills, Inter-cultural awareness, Ability to function in a dynamic and changing environment.

Company Profile

RR Donnelley is a 145 year old, $11.5 billion Fortune 500 company, and a global provider of integrated communications including premedia, printing, logistics and business process outsourcing services. The Global Outsourcing (GO) division is among the world’s leading professional service providers of integrated onsite-offshore services in finance, publishing, manufacturing, transportation, telecommunications, healthcare, advertising, and investment banking to Fortune 500 companies and professional services firms in the United States and Europe. Our operations are spread across India, Philippines and Sri Lanka, with sales and delivery offices in the United States and United Kingdom.



RR Donnelley is committed to providing a meritocratic environment that values, recognizes and rewards our employees for their performance.
Contact Details
 
Company Name:
RR Donnelley
 
Website:
http://www.rrd.com
 
Executive Name:
Savitha
 
Address:
Not Mentioned
 
Email Address:
savithac@officetiger.com
 
Telephone:
42615236
 
 
Keywords: Customer service, Technical support executive, Customer associate, Associate, Process officer.


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