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Accenture Job opening for Fresher (Non Voice Process)

Job Description

Responsible for the review and validation of eligibility information received from the customer as well as the data-entering of this information into the client system

Desired Profile

Responsibilities/Authorities :

ï‚§ Complete review of enrollment forms

ï‚§ Identify missing information on forms

ï‚§ Send incomplete forms back to client

ï‚§ Complete and forward outgoing correspondence when required

ï‚§ Key enrollment forms into client eligibility system

ï‚§ Maintain customer eligibility information

ï‚§ Review and analyze specific eligibility report

ï‚§ Maintain and track individual workflow and production

ï‚§ Support inventory control during peak times or as needed

ï‚§ Processes faxed eligibility maintenance requests initiated by Customer Svc Calls

ï‚§ Process urgent requests

 

 

Requirements:

ï‚§ University degree or equivalent.

ï‚§ At least 6 months experience as a Processing Assistant preferred, but not required

ï‚§ Outsourcing operations experience preferred, but not required

ï‚§ Working knowledge and experience with computers and internet

ï‚§ Technical or Specific Skills (e.g. technical, computer)

ï‚§ Basic technical knowledge

ï‚§ A working knowledge of MS Office products

ï‚§ Proficient in report writing, business correspondence

ï‚§ Strong Excel skills

 

 

Experience 0 - 1 Years
Industry Type BPO/ITES
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Chennai
Keywords voice,non voice
Contact Accenture
Email ananda.reddy@accenture.com
Website http://www.accenture.com
Job Posted 14 Oct



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